Placing your order
A deposit of 20% is required at the time of order. You will receive an order confirmation, deposit invoice, plus a "What Happens Next" letter, a timetable of events, insulation fitting instructions (if applicable) & preservative treatment information.
An invoice for the balance of payment will be sent to you approximately 2 weeks prior to your cabin delivery.
Our normal opening hours are Monday to Friday, 9.00am to 5.00pm. We are able to make arrangements outside of the above mentioned hours during the week, however, in ALL cases, visits are by appointment only so that we can allocate a member of staff to be present to devote adequate time to our visiting customers.
Bearing in mind that most of our cabins are being made fresh especially for you to your design requirements, we need a sensible time frame in which to process the order, design, schedule production, source correct high grades of raw materials, manufacture, package and transport.
This is reliably achieved in 6 weeks on average.
more on delivery time
All of our delivery lorries are equipped with Moffat Mounty / Kooi fork lift trucks on board.
These are incredibly versatile machines, that allow the driver to offload the cabin packs from the side of the lorry, travel a short distance and place the pack as close to your build site as is possible.
more on delivery
We do offer an efficient installation service nationwide, although the majority of our customers take enjoyment from self assembly and we are available 24/7 to provide expert advice over the telephone should the need arise.
Protective wood treatment information
One coat of Cuprinol/Sadolin clear wood preservative should be applied both internally and externally and allowed to penetrate and dry for three days before treating with weather protector products.
Sadolin products are available nationwide from any Crown Decorating Centre. There are four systems which work well.
"Classic" as a first coat followed by "Extra" as a top coat
Provides a semi gloss finish
"Supercoat" for both coats
Also provides a semi gloss translucent finish
"Superdec" for both coats
Provides an opaque finish
"Classic" for both coats
Provides a matt finish
If you choose Sikkens the preferred choice is “Novatech” first coat and “Novatop” top coat
Whichever product you choose it must satisfy three criteria.
It must be a preservative rather than a paint.
It must be a waterproofer (many preservatives do not have waterproofing abilities. This is also true of many varnishes)
It must have at least a small pigment of colour to provide a filter against the sun.
It is always best practice to apply the treatments by brush and ensure that each coat is worked deep into all joints particularly at corners and between logs. Do not brush too thin or apply over thick. Ensure all edges of doors and windows are also weather protected.
For the internal treatment, assuming you do not expect dampness being created in the cabin and also that you wish to retain the light pine appearance, simply apply the one coat of Cuprinol/Sadolin clear preservative or similar all purpose preservative.
If there is likely to be moisture created within the cabin e.g. from cooking, many people breathing, gas heater, open garage doors and concrete floors, hot tubs etc. then the internal faces of the walls and ceiling must also be waterproofed. You could use Sadolin Extra Durable Clear Coat. In all cases it is a good precaution to treat inside faces of doors and windows with a water proofer.
All treatments are to be applied in accordance with the product instructions and maintenance coats are to be applied at intervals recommended by the product supplier.
It is sometimes necessary to add a silicon sealant to some joints in the cabin. This is always needed for log end to end butt joints that occur in long walls and sometimes around door/window frames to wall joints depending on weather conditions imposed.
It is a simple case of running a bead of silicon water proof sealant into the joint to fill any gaps and provide a cover fillet.
However we recommend that the silicon is only applied after all other treatments are completed and the wood has dried and settled. For this reason our installers are not in a position to apply the final sealants and responsibility for doing this lies with the customer.
Fire retardant treatment for wood
For log cabins that require Euro class B Spread of Flame (see our Building Regulations information) we recommend HR-Prof.
HR-Prof is a water based solution that is absorbed into the surface of the wood. It is easy to apply and has non-flammable properties which restrict ignition and spread of flame. It is applied first and can be fully over-coated with wood treatments as mentioned above.
For further details visit www.fireretardantuk.com Fire Retardant UK Ltd