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01386 861961

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01386 861961
Keops Interlock
Five Oaks Farm
Badgers Hill
Evesham WR11 4SN

I am writing to say what a good experience it has been dealing with your Company.

It has been a welcome contrast in these times to have the 'phone answered by a real person, rather than frustrating menus/messages, and then to receive friendly and personal attention from people who clearly know what they are talking about.

My main contact, when purchasing a Lugarde Summer House, has been Sybille, with further help from Fiona and Paula at different times. Thank you again to them for their care and efficiency; also for a good quality summer house...waiting now for the sun to shine on our Retreat!  

John

Dear Richard,

It has been a month or two since my cabin was erected and I am pleased to say that it is still standing.

The reason for this letter is to thank you for your service. From start to finish everything went as well as planned. I have to say that these days I anticipate that problems and issues will always appear especially with building projects. The whole operation was a relevation. When discussing the project with you nothing was overstated, no rash claims were made, limitations were identified and possible shortcomings were anticipated. As the build date approached I was kept informed as to what and when things were going to happen. Even my reservations on the ability of the crew to barrow 90 loads of concrete to lay the base were dealt with.

Come the target week and on the due day the artic arrived (albeit 4 hours early). Unloading went without a hitch. The day the base was to be laid the team arrived at the planned time without a "come and find me" phone call. I am still not sure how they managed to get the shuttering down, sort the site get the concrete laid and still get away before nightfall.

I really expected the building of the cabin to take a few days but the following day with a 7.00 start and a 19.00 finish all was done in a single day.

So in a time when many companies are making excuses why this or that went wrong, and things did not happen when they should, it is so very pleasing when something does go right. So could you pass on my thanks to all involved in the planning, manufacture, construction and installation of this project.

As yet I have not taken full occupancy of the cabin as I am still finishing and fitting it out, but I'm sure it will fit my needs perfectly.  

Jeff

I have to pass on a note to let you know of a job truly well done from start to finish. Most professional at every stage.

The enquiry and booking of the order were fast, efficient and exemplary, you left your competition standing. We had the details fixed, the quote done and the order finalised in a matter of hours. The deposit was paid and we were under way!! BRILLIANT ADMIN TEAM

The delivery of the materials was fantastic. Robin the delivery man was not only most accommodating and helpful but his forklift was amazing and he positioned the load most expertly causing the least disruption.

Construction WOW!! Josh and the team arrived punctually at 7.00am. I was ready with cuppas! They set to, with enthusiasm and professional expertise. Rain was expected in the afternoon, so there was an added incentive to get it done. The system was most impressive and the planning of the alternating beams of tongue and grooved logs was amazing. The insulated base, and walls were completed by 10 am! I just loved the way every layer of wall was so carefully planned (accommodating doors, windows and overhanging porches as you went along) it was superb. Like a computer programmed set of lego!

I helped (a bit) and the first roof timbers were completed with the incredible nail guns in 20 minutes! We went to buy the paint/varnish and found that on our return at 12.30, the roof had been both insulated and the roofing felt shingles were fully completed! The rest of the time was taken to tidy up, fit doors, windows, locks etc, and the job was completed by mid afternoon. FANTASTIC! A friend of mine did this himself with a smaller similar cabin and it took him and a mate 4/5 days to do what these guys did in a day. He was most impressed.

Well done and thanks. I have no hesitation to recommend you and your team to anyone and have already impressed my family & neighbours. It is great.  

Richard & Katherine

We would like to say thank you for our log cabin, we appreciated the courtliness and promptness that we received from Keops and we are pleased with the quality of the end result.

We took 3 days to erect the cabin and 2 days the following weekend to erect the shed. Yet again we would like to say thank you and we enjoyed our visit to Evesham and found the whole experience very pleasant. We would have no hesitation in recommending Keops to anyone who would be interested in log cabins.  

Steve & Ann

You supplied us with a cabin kit in the summer of 2007 and I thought you would like to see how good the finished product looks. We are really pleased with the cabin. The flexibility you offer to choose size of patio and overhang and position of windows etc, makes your product much superior to the others we saw prior to purchase. The large patio is great. Plenty of room for the bbq. We were originally intending to have a larger canopy, but fortunately you persuaded us not to do that and I am pleased you did, because it would have made the cabin too dark and been unnecessary.

We bought this for functional reasons, as our house is east facing at the back. The cabin faces west, so we can eat in the evening, facing the setting sun. This works really well because the cabin retains warmth. What we had not anticipated is the impact the placing of the cabin has had on our fairly large but relatively empty garden. It adds a significant and attractive feature to our environment. The construction was also fun and the end result gives us a satisfying sense of achievement.

So thank you very much indeed.

Chris

Just a big thank you for the wonderful service you provided regarding our Forest Lodge cabin that was installed yesterday.

From visiting your showroom, through to order, delivery and installation the service has been first class. Once again a huge thank you.  

Mark, Kate & Thomas

Just to say thank you to you ALL for your efficient serivces once again. The 9m x 3m cabin was delivered on time and has now been erected, fully furnished as a tandem garage - enclosed are two "pride & joy" motor vehicles!

Thrilled with the results, raving comments from many & you never know a further (third!) cabin may one day be on the order list??!!  

Ian & Catherine

I would like to say that it was a pleasure to do business with you and I so appreciate your incredible patience dealing with constant questions and requests. Sure made life easy.

Very many thanks for an excellent service and product.  

Carol

Dear Richard,

Thought I would send you a brief note to say how pleased we are with our cabin and with the entire experience of dealing with yourself and your team in the run up to the delivery, and during the build. In an age where you rarely get what you see on the glossy pages of magazines or websites it has been a refreshing change dealing with an organisation that deliver to expectation and beyond. The build team were a pleasure to have on site and happily dealt with few in-flight alterations requested.

I would have absolutely no hesitation whatsoever in recommending Keops to anyone and I'm sure there will be a few interested people locally when they see what you have done for us.

Thank you very much for what has been a first class experience from start to finish.  

Gary

Just a short note to say how happy we are, not only with the quality of the product itself, but also the design and construction.

The building looks fantastic at the end of the garden - the design with a small door and window makes it work as a building rather than purely a garage. Further Rick and his team were excellent in laying the slab, ensuring the delivery and during building. Not only did they do a great job - but they were pleasant, punctual, and respected our property and that of our neighbours.

Once again, many thanks for your support and product which we would gladly recommend.  

Jon

I am very pleased with my cabin. I use it as a store for garden implements, bicycles and recycling bins/boxes.I do quite a bit of woodwork and I noticed that the timber supplied was of very good quality, obviously slowly grown and some of the pieces were very dense for softwood. The quality of the construction of the doors and window too is good. An excellent product all round and good value for the cost.  

Andrew

Thought I'd give you some feedback on our cabin that was installed a couple of months ago. Overall I'm delighted with it. The buying experience was excellent. The "young man" who delivered the bag of bits was superb & very good at what he did! Literally just as he carefully placed the timbers down, the fitters turned up from Evesham at 6.45am - perfect timing!

The finished product was and still is, excellent. The overall experience was superb and we battle the teenage kids to "book" the cabin - it's full of people most nights. We sourced a pool table locally + plasma + beer fridge + settee + dart board and blinds...fantastic fun!!!

I have mentioned you to a number of my customers & hope you get something back!

I think the cabin has done us, as a family, a world of good as well...that saying " a family that plays together, stays together" (although we never had any issues between us before) - may have a ring of truth. Its great to do something together (playing pool and darts) with my teenage boys!

Kind regards, one delighted punter!  

Andrew

Firstly, I don't think I ever got the chance to say thank you for our log cabin, so thank you - it took us a bit longer to complete the construction than your guys normal 2 days (being amateurs) but we are really pleased with the quality and beauty of our Forest Lodge. Thank you for the very professional service from initial planning to delivery and for answering all my numerous questions especially during the construction. We have had lots of compliments from neighbours and friends and have been spreading the Keops name to all. 

Kay

Hi Richard,

Just a quick message to say we are delighted with the Forest Lodge cabin. It exceeded our expectations, and Rick and the guys were absolutely 1st class. Will send you photos soon. Busy treating the timbers while the sun shines! 

Steve

Many thanks for the help over the weekend, even Sunday!

The cuts on the timber frames were amazingly accurate and everything fitted better than expected. I can understand now the 'generic' instructions but we did have to think pretty hard on some of the parts. Now having completed the main structure and roof we could probably knock a half day off the build. But it is very satisfying all the same and fun.

Many thanks once again for a quality product.  

Kevin

I would like to say a huge thank you for the help and support you have given throughout the process of purchasing the two bed lodge. You have always been willing to answer any questions I have had ( even if they seem a bit silly) and given support to my builder when needed.

The whole process from placing the order with yourself, to Robin the delivery driver who I would like to say is very cheerful, pleasant man who was very accommodating when arranging the delivery date/time and the team who built the lodge. They were a great bunch of lads, very hard working and had the cabin water tight by the end of the first day! (very impressive) and gave some good advice with regards to allowing the lodge to settle and ensuring the internal doors are kept closed for as long as possible so that they do not warp out of place. Thanks again for all your help and support!  

Lee and Charlotte

Its fantastic and the guys who constructed it were incredible. One day it was a concrete slab and the next it was up, wind and water tight. Worth every penny. Our friends and family can't stay away. Its so practical incorporating the garage and we were surprised how warm it is and how easy it is to heat in winter. The design process with Keops was so simple. I just provided the floor plan I fancied and the rest is history.

Thank you for a great customer experience.

James and Eleanor

Read James & Eleanor's case study

My little piece of heaven! Just wanted to say how pleased I am with my new tailor made cabin building. Your staff have been brilliant and made the whole operation go smoothly, with nothing being too much trouble.(The delivery driver had to climb a pole to strap my arched hedge out of the way to get the fork lift through!).

The team of cabin builders were amazing too, arriving at 7am (having travelled a couple of hours) and working really hard to complete the job. Just to think that I very nearly went with another company and bought something "off the shelf" that wasn't really suitable to my needs.

I have painted the outside and will be starting on the inside - will send you some pics of the gorgeousness when I'm finished! Its going to be a studio, a teenage den, a weekend stay for guests, a party room...the list goes on.

Wendy

Read Wendy's case study

Just to say a huge thank you to all at Keops, all the team from design to construction have been fantastic. We are over the moon with the log cabin.

Rob

Thank you Richard to you and your team for all your assistance in connection with our order. The erection was completed in decent weather and we are very impressed with the speed and efficiency with which it was all carried out. Thanks again.

Chris and Derek

Thanks for all your help, your company has been absolutely fantastic, such a pleasant change from a lot of businesses. Well done!

Sarah

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