Log Cabins support & serviceLog Cabins & summerhouses

01386 861961

Email Richard - our log cabin expert!
Ask for a Quote

If you've seen something that you like, then get in touch for a log cabin quote. You can fill in our form, phone, fax, email or write to us. All the details are below -

phone01386 861961 (or fax)

emailideas@logcabins.co.uk

Fill in our online form

How to Order

Placing your order

A deposit of 20% is required at the time of order. You will receive an order confirmation, deposit invoice, plus a "What Happens Next" letter, a timetable of events, insulation fitting instructions (if applicable) & preservative treatment information.

An invoice for the balance of payment will be sent to you approximately 2 weeks prior to your cabin delivery.

Viewing by Appointment

Our normal opening hours are Monday to Friday, 9.00am to 5.00pm. We are able to make arrangements outside of the above mentioned hours and at weekends, however, in ALL cases, visits are by appointment only so that we can allocate a member of staff to be present to devote adequate time to our visiting customers.

Delivery Details

Bearing in mind that most of our cabins are being made fresh especially for you to your design requirements, we need a sensible time frame in which to process the order, design, schedule production, source correct high grades of raw materials, manufacture, package and transport.

This is reliably achieved in 6 weeks on average.
more on delivery time

All of our delivery lorries are equipped with Moffat Mounty / Kooi fork lift trucks on board.

These are incredibly versatile machines, that allow the driver to offload the cabin packs from the side of the lorry, travel a short distance and place the pack as close to your build site as is possible.
more on delivery

Installation

We do offer an efficient installation service nationwide, although the majority of our customers take enjoyment from self assembly and we are available 24/7 to provide expert advice over the telephone should the need arise.
Installation details

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We are really pleased with our log cabin and would be happy to show anyone.

J Phillips

What happens when things (very occasionally) go wrong...

Mistakes

Whilst we strive for perfection, sometimes (rarely) something goes wrong with your log cabin or a part is missing.

You can be sure that we will bend over backwards to get you out of a problem in the shortest possible time. We have several methods that can help us overcome difficulties.

We have thorough knowledge of log cabin construction and your design in particular, and will understand the problem.

We can often suggest a method of using another piece for the time being to allow the build to continue while we replace the part used.

There will always be several people to turn to within our organisation, all with experience in log cabin construction that can offer some assistance.

We are contactable 24/7.

We carry many spares in stock in Worcestershire, and if practically possible, will use express couriers and / or private cars to get the part to you.

Our lorries are loading in the factory every week so we can ensure that your part will be on the very next lorry.